Cost of Chaos category archive
The Cost of Chaos – Part III
Posted by Jane Adamson on November 2nd, 2010
Imagine that you have a huge digital billboard in your office. It’s something like the national debt clock, and it’s tracking something that is just as critical to your company’s future. It’s the money your organization wastes while trying to generate revenue: the cost of failed products, excess sales salaries, sales support, ads, promotions, campaigns, [...]
The Cost of Chaos – Part II
Posted by Jane Adamson on October 5th, 2010
You may be one of the fortunate few who has never needed to diet. Your clothes fit season after season. You’ve never sat through a Weight Watchers meeting or closed your eyes in the bakery. Enjoy your good fortune. For the rest of us, dieting is a way of life. We lose. It comes back. [...]
The Cost of Chaos
Posted by Jane Adamson on February 2nd, 2010
During the first week of the new year, when we tend to gaze optimistically at the road ahead, a headline from the Associated Press announced “Americans’ job satisfaction lowest in 22 years.”
The article then went on to say “That is the lowest level ever recorded by the Conference Board research group in over 22 years of studying the issue. If the job satisfaction trend is not reversed, economists say, it could stifle innovation and hurt America’s competitiveness and productivity. It also could make unhappy older workers less inclined to take the time to share their knowledge and skills with younger workers.”
Well, that got my attention! Of course there are many reasons for the decline, including the worst recession since the 1930s and the fact that downsizing has created more work and more demands on the workers who’ve survived the cuts. That doesn’t change the fact, however, that such a decline has somber implications for businesses, and executive teams need to address this issue in their organizations.

