Posts Tagged ‘communication’
Difficult conversations: the longer you wait, the worse they get!
Posted by Jane Adamson on September 27th, 2011
You know the one. It’s the difficult conversation you need to have with an employee who isn’t doing the job, or causing a problem, or doesn’t play well with others. The one that keeps you up at night and causes your stomach to feel like the butterflies inside you are learning the Latin rhumba. The number of excuses you’ve come up with to evade the issue is a testament to your creativity.
That perfect set of circumstances that you’re waiting for is simply not going to happen. And you know that the longer you wait, the worse things get and the more difficult the issue becomes to address. So instead of procrastinating and suffering, have the conversation! The key is to prepare in 3 separate steps.
What are your odds?
Posted by Jane Adamson on January 4th, 2011
It’s easy to be confident that you’ll meet your 2011 goals – after all, you have 12 new months ahead of you. But in his book 8th Habit, Stephen Covey provides a sobering analogy: 37% of employees have a clear understanding of what their organization is trying to achieve and why, and only 1 in 5 employees has a clear “line of sight” between individual tasks and the team’s goals.
Now comes the sobering part: what if a soccer team had those stats? Only 4 of 11 players on the field would know which goal is theirs, and only 2 of 11 would know what position they play and what they’re supposed to do.
