by Rick McPartlin | Jul 3, 2012 | Strategy
What You Need to Know is How to Delight Your Customers When is good advice bad? It is bad when it does not fit or does not help. We hear how important it is to know your competitors. You need to know how they work, what they do, their pricing, advertising and...
by Rick McPartlin | Jun 19, 2012 | Structure
Tell me again why I should be scared??? Things are really good. I am selling a lot of stuff. I am making money and growing the business. I can sell everything I can produce, my sales people are turning in more and more business every day and now my website is...
by Rick McPartlin | Jun 5, 2012 | Strategy
When it comes to revenue, why does my team have so much trouble hearing what I am trying to say? CEOs, CFOs, CIOs, COOs, Attorneys, Marketing, Customer Service, Product Development, Engineers, Accountants, HR, Union Leaders, Customers, Clients, Vendors, Partners,...
by Rick McPartlin | May 22, 2012 | Strategy
1963 was the first year I was a tax paying sales person, and I have enjoyed that distinction for soon to be 50 years. I have sold for and consulted to companies headquartered in a basement and as immense as Siemens and Johnson & Johnson. In almost all of those...
by Rick McPartlin | May 7, 2012 | Structure
At least of long-term profitable revenue Sales are up, more employees every month, profits are growing, my bank likes me – how can things get any better? This is the business equivalent of being 22 years old, feeling great, being able to eat or drink anything,...