(800) 757-8377 x701 rick.mcpartlin@therevenuegame.com

Is Customer Service Really a Revenue Strategy?

If the Customer Is Always RIGHT, You’ve Got the WRONG Strategy Chew on this: As important as good customer service is, it’s often a crutch that represents a company’s failure to realize its best possible revenue strategy.   Make a list of every company you know that...

When Do You Say NO in Order to Sell More?

You need to say more NO so you can create more profits. A strong brand promise (or what your company stands for) makes it clear what to say NO to – saying YES to everything means you stand for nothing, with high costs. You just presented your prospect with a proposal....