by Rick McPartlin | Jul 17, 2013 | Strategy
Almost everyone’s long-term dream is different from today. So how do you stabilize today and move to tomorrow’s dream? As the song says, “Dream a Little Dream of Me.” We all have dreams for ourselves and our business that we hope become real, but too often...
by Rick McPartlin | Jun 21, 2013 | Strategy
This article was first published by Forward Metrics. Place a check below if you have ever seen: _ A company that is not even nice to the customer, yet still makes a profit _ A company that puts you on hold and forgets you, yet keeps growing _ A marketing...
by Rick McPartlin | May 10, 2013 | Strategy
That’s right, it’s here! (Were you excited for it or dreading it …) Your organization’s annual off-site planning session is this year’s version of Mission, Values, Vision, Goals and Objectives. These two days at a resort, hotel or private club produce yet another...
by Rick McPartlin | Apr 25, 2013 | Strategy
The difference between a Great Shot and a Great Hunter is like the difference between a Best of the Worst & a Best of the Best Company. I grew up at my Grandpa’s cabin in the middle of the Michigan woods and started shooting when I was about 4 years old. By 10,...
by Rick McPartlin | Mar 27, 2013 | Strategy
BIG Opportunity (BO), they spend lots of money on what we do! We are WAY better then who they are buying from, so “This BO should be our Client”! Have you even had that conversation with your team or at least thought that as you once again strategized to win that BO...
by Rick McPartlin | Mar 8, 2013 | Strategy
Which will get you more Profitable Revenue? Christine Crandell in her Forbes blog asked the question, Customer Experience: Is It The Chicken or Egg? The bottom line question is does a company strategically decide the customer problem they solve first or do they design...
by Rick McPartlin | Dec 24, 2012 | Strategy
Global and local business climates are constantly changing. Successful business leaders are those who can use these transitions to their advantage, by adapting, improvising, and overcoming. The real estate crash. Obama Care. The Tea Party, Occupy Wall Street, the bank...
by Rick McPartlin | Nov 26, 2012 | Strategy
Just Exactly What “Things” are we Talking About? I am tired of hearing about execution – we know that just having a strategy without execution is a formula for failure. We all have seen great execution companies be successful with little or no...
by Rick McPartlin | Nov 10, 2012 | Strategy
If the Customer Is Always RIGHT, You’ve Got the WRONG Strategy Chew on this: As important as good customer service is, it’s often a crutch that represents a company’s failure to realize its best possible revenue strategy. Make a list of every company you know that...
by Rick McPartlin | Oct 26, 2012 | Strategy
Are you IN? There are a lot of us who don’t really know what either of these terms means – I didn’t know what “Full Monty” meant other than the movie reference of a bunch of out of work men in the raw. When I went to a source better than my memory, I found this...
